#SECRETS RESORTS CANCELLATION POLICY UPDATE#

If the reservation is cancelled within the 7 days, the cancellation charge is 15% of the total of the reservation. The reservation can be cancelled free of charge up to 7 days before arrival (Lowest price guaranteed on our website). Superflexible Rate: This rate gives you the option of paying a 15% deposit or the full amount when making the reservation. If the reservation is cancelled within 3 days, the cancellation cost will be 15% of the total price of the reservation. Our cancellation policy depends on the rate chosen on our website:įull Payment at Hotel Rate: Reservations can be cancelled free of charge, up to 3 days before arrival.

#SECRETS RESORTS CANCELLATION POLICY UPDATE#

We are in continuous contact with government entities, with the health departments of all the areas in which our establishments are located, and with the rest of the tourism sector to be able to constantly update our protocols and procedures. The health and safety and well-being of our guests and our team are our top priority.įor this reason, and in view of the spread of COVID-19, at AMResorts we continue to comply with the restrictions on our activity established by the competent authorities and we contribute to the diffusion and compliance of our professionals with regards to the necessary health recommendations.Ĭheck here the new safety and hygiene protocols that AMResorts has implemented to ensure the safety and tranquility of our guests and employees.

Secrets resorts cancellation policy